Frequently Asked Questions (FAQ)

Producer FAQ

There is a mistake on my report. How do I fix it?

If you are filing on Paper

If it was a mistake in the original filing, you can file documents with the Association to correct your account. Here are several examples:

1. The insured name was misspelled or incorrect on the declarations page. File the endorsement that corrects the name just as you would file any other endorsement (using a Verification Slip with the original and at least one complete copy).

2. The wrong Fire Marshal Tax was shown on the declarations page. File the endorsement that corrects the Fire Marshal Tax. Since taxes are usually based on the premium and the premium is not changing, show 'zero' on the Verification Slip but write in big letters "Fire Marshal Tax Change Only." This way, we'll know to give this filing special treatment.

3. I filed a policy twice. Fill out a correction form to reverse the duplicate filing. File it as you would an endorsement (using a Verification Slip with an original correction form and at least one complete copy of the correction form).

These corrections will show up on your next monthly activity report.

If you are filing Electronically

If it was a mistake in the original filing, there are some instances where you can make filings on the EFS to correct your account. Here are several examples:

1. I filed a policy twice. For purposes of example, let's suppose the policy was for $1,000.  Locate the filing on the Your SLA Filings screen and click Endorse.  In the Effective Date field, fill in the policy effective date.  In the Premium field, put -1000 (negative one-thousand).  Click Submit.  Now your SLA account will balance with your records.

2. I filed a policy for the wrong premium amount.  For purposes of example, let's say you filed a policy for $10,000 but it should have been for $1,000.  Locate the filing on the Your SLA Filings screen and click Endorse.  In the Effective Date field, fill in the policy effective date.  In the Premium field, put -9000 (negative nine-thousand).  Now your SLA Account will balance with your records.

Alternatively, you could completely reverse out the first filing (as discussed in the previous paragraph) and then re-file it for the proper amount.  This method is helpful to avoid rounding differences in the taxes and stamping fees.

3. There are some instances where you cannot make corrections using the EFS.  Examples would include incorrect Insured Name, Policy Number, Effective Date, Tax Amount & Stamping Fee Amount.  For these type of corrections, contact the Association and speak to the Help Desk.

If the Association Made an Error

If you find an error that the Association made (unlikely though that may be...), report it to us immediately and we will process a correction internally that will show up on your next monthly activity report.

For additional guidance, contact the Association.

Disclaimer

The materials and information contained herein are only synopses of laws, regulations and other information and do not constitute legal advice. It is recommended that you consult your legal advisers regarding application of the Illinois surplus line laws and regulations to any particular situation. The Surplus Line Association does not undertake and hereby disclaims any obligation to advise you of any change to the Illinois surplus line laws and regulations or the procedures of the Surplus Line Association.